Team

Physician Leads

PCN Physician Lead

Dr. Dean Brown is a family doctor on the North Shore and the lead physician for the North Shore Primary Care Network Program delivered by the North Shore Division of Family Practice. He is also an active staff at Lionsgate Hospital and the Director of the UBC North Shore Family Physician Residency Program for Coastal Site. Dr. Dean has been leading the development of the Primary Care Network’s Preventive Care Education series and is looking forward to delivering more health talks and resources to the public.

PCN Physician Lead

Dr. Ruth Campling is a family physician, who has been practising on the North Shore since 1981. Since she started, it became obvious to her that system change was long overdue. As a result, Dr. Campling is focused on team-based care and a transition to the North Shore Primary Care Network (PCN). She believes that the integration of a team of healthcare workers to support patient care can only enhance the healthcare system to the benefit of all involved.

Your PCN Team

Team Lead

Communications Advisor

Kate Castelo is a senior communications professional who develops and implements strategic communication plans and reports, works to establish and maintain community and stakeholder relationships, and identifies public issues and messages. With over 10 years of experience in the healthcare sector, Kate has been dedicated to supporting medical professionals with knowledge translation and public messaging, as well as to facilitate team communication.

PCN Coordinator

Katie Clayworth supports the implementation and operation of several PCN initiatives, including the clinical pharmacists, registered nurses in practice, and mental health clinicians. Katie comes from an academic research background and is excited to apply her unique skillset to help strengthen primary care on the North Shore.

Practice Improvement Technology Coordinator

Marilu oversees the NDFP IT needs and supports the PCN allied health professionals team with their technology needs.

Manager

Richelle Hughes works as a Primary Care Network (PCN) Manager, supporting the implementation and day-to-day operations of the PCN. These initiatives encompass the registered nurses in practice, the mental health clinicians, the PCN clinical pharmacists. She also manages recruitment, including new to practice contracts. Richelle has an educational background in HR management and finance. Richelle enjoys being able to use her knowledge within primary care to support system change, access, and equity.

Coordinator

Kathy provides support in the implementation and development of Primary Care Networks on the North Shore. Kathy also works with the Preventive Care Working Group to create resources and to provide public education and looks forward to building and growing relationships with the North Shore community.

Physician Recruitment Coordinator

Michelle supports the recruitment and retention of new and existing North Shore family physicians and nurse practitioners who play a key role as primary care providers. She is looking forward to continuing to work with the members of the North Shore to help increase the community’s capacity to provide greater access to primary care.

Primary Care Network Practice Advisor

Beth brings 25 years of North Shore healthcare experience to her role at the PCN. She fosters relationships with community partners to support family practice teams and registered nurses who work together for more holistic patient outcomes.
She provides both practice and provider support through change management, quality and process improvements, community navigation and by serving as a liaison. She is dedicated to enhancing the quality of primary care for NS residents and providers.

Social Media Coordinator and Administrative Assistant

Deborah works to support the PCN Communications team and the overall programme.

Practice Change Manager

Candace has over 25 years of experience directly supporting Family Physicians and their office staff, primarily on the North Shore. Her previous roles include Health Technology Advisor at Doctors Technology Office (DoBC), Coordinator at the Practice Support Program (VCH), and Relationship Manager and Practice Automation Coach at the Physician Information Technology Office (PITO).

Over the course of her career, Candace has sharpened her skills as a quality improvement coach and developed a deep understanding of workflow within physician practices.

Patient Services Coordinator

Aimee supports patients on the North Shore by connecting them to a Family Physician or Nurse Practitioner. She works closely with healthcare providers in the community, ensuring they have the capacity to accept new patients. As such, she is responsible for updates to the Health Connect Registry.

Aimee also works to build relationships with North Shore community organizations to ensure that our community is aware of the different healthcare resources available to them.