To learn how to keep healthy, avoid getting sick or injured and where to seek care when you need it, visit the Vancouver Coastal Health website
As temperatures drop, the number of patients seeking care at emergency departments and community healthcare facilities tends to rise. This season, more than ever, it’s vital to proactively manage your health and well-being. It’s essential to recognize when it’s time to seek medical help, and it’s just as important to know how to care for yourself and avoid the need for medical care where possible.
>Click here to download a poster you can print as a reminder.
Your healthcare navigation guide
Here’s how to decide where to seek care, depending on your needs. Remember, while this guide offers a general overview, healthcare services and offerings can vary depending on where you live:
- Personalized care: Your family doctor or nurse practitioner knows your health care needs best. Call their office for hours and instructions. If you don’t have one, register at HealthLinkBC.ca.
- General health questions: Call 8-1-1 to speak with a nurse any time or day.
- Pharmacy: For prescription refills and treatment for contraceptives and minor ailments, visit SeeYourPharmacist.ca. B.C. pharmacists treat select minor issues like allergies, cold sores, mild acne, pink eye and urinary tract infections.
- Mental health and substance use: Visit vch.ca/MentalHealth.
- Non-life-threatening health concerns: Visit an urgent and primary care centre. Find locations and check hours of operation at vch.ca/UPCC.
- Emergencies: Call 9-1-1 or go to the Emergency Department. Check wait times at EDWaitTimes.ca.
Note: For pediatric emergencies, BC Children’s Hospital serves kids up to 16 years old, though all emergency departments are equipped to see children. - Vaccinations: Book your flu or COVID-19 shots at GetVaccinated.gov.bc.ca or 1-833-838-2323. For drop-in options, check with pharmacies, walk-in clinics or your family practitioner.